@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix nalt: <https://lod.nal.usda.gov/nalt/> .
@prefix rdf: <http://www.w3.org/1999/02/22-rdf-syntax-ns#> .
@prefix dc: <http://purl.org/dc/terms/> .
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix xsd: <http://www.w3.org/2001/XMLSchema#> .
@prefix ns0: <https://lod.nal.usda.gov/naltv#> .

<https://lod.nal.usda.gov/naltv#marc001> rdfs:label "Field 001 in MARC Authority Format"@en .
nalt:20580_def
  a <https://lod.nal.usda.gov/naltv#Definition> ;
  rdf:value "Ayuda proporcionada a los compradores de bienes o servicios, tales como entrega de información técnica, solución de reclamos, devolución de productos, etc."@es, "Assistance provided to buyers of goods or services, such as providing technical information, complaint resolution, return of goods, etc."@en ;
  dc:source "NAL Thesaurus Staff" .

<https://lod.nal.usda.gov/nalt>
  a skos:ConceptScheme ;
  rdfs:label "NALT Full"@en .

<https://lod.nal.usda.gov/naltv#Topic>
  a owl:Class ;
  rdfs:label "Topic"@en .

nalt:20580
  a <https://lod.nal.usda.gov/naltv#Topic>, skos:Concept ;
  dc:created "2006-01-19"^^xsd:date ;
  dc:modified "2017-06-13"^^xsd:date ;
  skos:altLabel "customer relations"@en ;
  skos:broader nalt:4263 ;
  skos:closeMatch <http://id.loc.gov/authorities/subjects/sh85034965> ;
  skos:definition nalt:20580_def ;
  skos:inScheme <https://lod.nal.usda.gov/nalt> ;
  skos:prefLabel "servicio al cliente"@es, "customer service"@en ;
  skos:related nalt:28657, nalt:4267, nalt:28655, nalt:20581 ;
  ns0:marc001 "50796" .

nalt:28657
  a ns0:Topic, skos:Concept ;
  skos:prefLabel "satisfacción del consumidor"@es, "consumer satisfaction"@en ;
  skos:related nalt:20580 .

nalt:4267
  a ns0:Topic, skos:Concept ;
  skos:prefLabel "procedimiento de resolución de conflictos"@es, "grievance procedure"@en ;
  skos:related nalt:20580 .

nalt:4263
  a ns0:Topic, skos:Concept ;
  skos:narrower nalt:20580 ;
  skos:prefLabel "gestión comercial"@es, "business management"@en .

nalt:28655
  a ns0:Topic, skos:Concept ;
  skos:prefLabel "consumer science"@en, "ciencia del consumidor"@es ;
  skos:related nalt:20580 .

nalt:20581
  a ns0:Topic, skos:Concept ;
  skos:prefLabel "relaciones públicas"@es, "public relations"@en ;
  skos:related nalt:20580 .